Responsible Gaming
Gaming Should Be Entertainment
At Sisters Ridge, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. LeoVegas and all licensed online casinos require proof of age during account registration and verification. Gambling is not permitted for anyone under the legal age, and we take this requirement seriously.
Warning Signs of Problem Gambling
If you recognize any of these signs in yourself or someone you know, problem gambling may be developing:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the time and money spent
- Gambling with money needed for bills, rent, food, or other essentials
- Neglecting family, work, study, or social commitments due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Using gambling to escape stress, anxiety, or other emotional problems
- Borrowing money to fund gambling activities
- Experiencing relationship conflicts related to gambling
Self-Help Tools Available at LeoVegas
LeoVegas provides several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
- Loss Limits: Control the maximum amount you're willing to lose during a specific period
- Reality Checks: Receive reminders during gaming sessions about the time and money you've spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Session Timeouts: Set automatic session timeouts to limit continuous play
- Account Cooling-Off Period: Take a break with a mandatory waiting period before reactivating your account
These tools are designed to help you gamble responsibly. We encourage you to use them proactively.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available from these organizations:
New Zealand
- Gambling Helpline NZ – Free, confidential support
📞 0800 654 655 (24/7)
🌐 www.gamblinghelpline.co.nz - Problem Gambling Foundation – Counselling and support services
🌐 www.problemgambling.org.nz
International Support (for reference)
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Get Help Today
If you're concerned about your gambling or that of someone you know, please reach out for support immediately. Problem gambling is a serious issue, but recovery is possible with the right help.
Remember: There is no shame in asking for help. The Gambling Helpline NZ is free, confidential, and available 24/7 at 0800 654 655.
Your wellbeing is our priority. Play responsibly and enjoy gaming as entertainment only.
This responsible gaming information is current as of 2026. For the most up-to-date resources and support options, please visit the official websites listed above. Sisters Ridge is affiliated with LeoVegas and is committed to promoting safe and responsible gaming in New Zealand.